Native Vanilla Reviews

I usually stick with this brand and have had good experiences before, so I really wanted to find something I liked. Unfortunately, there just wasn’t much to choose from this time. Kind of disappointing since I prefer to stay loyal, but the selection made it hard.

got it quick, faster than i was expecting so that was a nice surprise

I ordered vanilla beans from nativevanilla.com the quality just wasn’t what I expected. A few of the beans were really dry and didn’t have much smell at all, which was disappointing because I was hoping for that strong, fresh vanilla aroma.

For the price, I expected better. I also wasn’t sure what I was supposed to do next because the site didn’t make the return or refund process very clear, so that made the whole thing more frustrating. I probably wouldn’t buy again unless the quality improves...

I paid way too much for this. The vanilla was fine, I guess, but for that price I expected something way better. Total ripoff vibes — whoever priced this stuff must be joking. Wouldn’t buy it again

I was disappointed with this vanilla. The smell was really faint and had this odd smoky thing going on, but not in a pleasant way. I used it in cookies and the flavor was flat, with a weird bitter note at the end. For the price, I expected a lot better. I thought about reaching out, but I don’t have much faith that customer service would actually do anything helpful.

I opened the package thinking, okay, these are going to smell amazing, but the vanilla beans were dry and stiff. The scent was there, but really faint, which made me wonder if they’d been sitting around for a while. For the price, I was expecting softer, fresher pods. Kind of disappointing.

I ordered a few vanilla products from nativevanilla.com, but what showed up wasn’t actually what I picked. One item came in the wrong size, and another flavor was just missing completely lol.

I double-checked my order email because I figured maybe I messed something up, but nope, it clearly showed the right items. It was especially frustrating because I’d gotten everything for baking that weekend.

Customer service also took a while to get back to me, so the whole thing just felt like more of a hassle than it needed to be. I probably wouldn’t order again unless they can get the basic order details right.

Got my order from nativevanilla.com the packaging was totally fine?? The bottle was wrapped securely, nothing leaked, and nothing was broken. The outer box had a small dent, but the product inside was perfectly okay. Was it super fancy?? Not really, but it did the job and I’m happy with it

I was browsing the site in the evening while half-watching TV, and overall it was easy to find the vanilla products I was looking for. I didn’t have to dig around too much, which was nice, but a couple of the pages loaded slower than I expected.
The checkout did go through eventually, but it wasn’t the smoothest part of the whole thing. I ended up checking my cart and shipping info more than once because the page layout wasn’t super clear at first, and I’m the type of person who gets paranoid about sending packages to the wrong address.
All in all, it wasn’t a bad shopping experience, just kind of average. I might order again if I need more vanilla, but I do think the website could use a few small fixes to make the process feel easier

I had a small issue with my order, so I reached out to nativevanilla.com to see what was happening. They got back to me within a day, they were polite and actually sounded like a real person instead of sending some lazy copy-paste reply. I really appreciate when a company treats customers with a bit of respect — it’s the right thing to do.
It did take a little longer than I would’ve liked to fully sort everything out, so I’d give them 4 stars rather than 5. Still, they handled it decently, owned the issue, and helped me in the end, which says a lot about how they choose to run their business.